Terms of Service

By purchasing a NAPLEX Solutions package, you affirm and consent to the following terms:

ENTIRE AGREEMENT:

This agreement covers everything regarding NAPLEX tutoring and replaces any previous agreements, whether written or verbal. This agreement will be interpreted according to the laws of the state where the workplace is located.

MONEY BACK GUARANTEE:

Please note that our money-back guarantee is exclusively offered with the Strategic Edge package. For all other packages, products, and services, this guarantee does not apply. To be eligible for a refund, the Student must have purchased a Strategic Edge package and:

  • Attended at least 90% of sessions

  • Actively participated in tutoring sessions

  • Completed all assigned homework, demonstrating dedication and effort

  • Shown understanding and application of crucial clinical concepts, along with proficiency in calculations and biostatistics

SCHEDULING:

We'll convene weekly and arrange tutoring sessions at times that work well for both of us.

STUDENT CANCELLATIONS:

You can cancel a session without penalty if you inform me at least 24 hours in advance. If you cancel within 24 hours:

  • First instance: You'll forfeit half of your tutoring hours for that session (e.g., one hour for a two-hour session).

  • Subsequent cancellations: You'll forfeit all tutoring hours for that session (e.g., two hours for a two-hour session).

TUTOR CANCELLATIONS:

I'll notify you at least 24 hours in advance if I must cancel a session, and we'll reschedule. In urgent situations, if I cancel within 24 hours, you'll receive a credit for half an hour, and we'll reschedule.

LATE ARRIVALS:

If you're more than 5 minutes tardy, we won't extend the session duration. If I'm delayed, I’ll compensate for lost time by extending the session or crediting late time towards a future session.

REFERRAL APPRECIATION:

As a token of gratitude for spreading the word, successful referrals made within 365 calendar days after your last tutoring session will be acknowledged with a 5% refund for the referring student. A successful referral occurs when the referred individual purchases either the same package or one of higher value.

TERMINATION:

Either party may end this agreement by giving the other party a written notice at least 14 days in advance. Any unused tutoring hours will be refunded to the student.

SEVERABILITY:

Illegal, invalid, or unenforceable clauses will be removed without affecting the Agreement's validity and enforceability.

DISPUTE RESOLUTION:

Disagreements will be resolved through honest discussion in goof faith. Arbitration will be used, if necessary, with the arbitrator's decision being final and binding.